Return and Refund Policy
Thank you for shopping with dashamistores. We strive to ensure your satisfaction with every purchase. Please review our return and refund policy for a clear understanding of our procedures.
- Returns:
- We accept returns within 7days from the date of purchase.
- Items must be unused, in their original packaging, and with all tags attached.
- Initiating a Return:
- To initiate a return, contact our customer support team at [dashamistores@gmail.com/+916304762626] to obtain a Return Authorization.
- Clearly state the reason for the return and provide your order number.
- Return Shipping:
- Return shipping costs are the responsibility of the customer unless the return is due to a product defect or an error on our part.
- Please use a trackable shipping method to ensure the safe return of the item.
- Refunds:
- Refunds will be processed within 7 business days after receiving and inspecting the returned items.
- The refund will be issued to the original payment method.
- Non Returnable product list
- Vitamin and Mineral Supplements: (Core Letter Vitamins, Multi-Vitamins)
- Contact Lenses and Related Products
- Health Care Products: Ayurveda Products, Pain Relief Products, Herbal Supplements, Medical Supplies, Adult Diapers includes
- Grocery & Gourmet.
- above items is non-returnable due to hygiene and consumable nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.
- We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
- We recommend that you take a video unboxing the products, as should there be a return or a refund request on the product, we will require the unboxing video and photos of the said products.
- Post the 3-day limit, the product will be non-exchangeable and non-refundable.
- The exchange or refund will take up to 7 working days post the review.